Business Operations for Contractors
You're busy. So why isn't the money showing up?
osNOVA Ops runs a full operations audit for HVAC, plumbing, and other contracting businesses — marketing, lead generation, pricing, and day-to-day operations — to find exactly what's costing you time and money, even when the calendar's full.
The Process
What We Actually Look At
Most businesses don't have one problem. They have five small ones compounding quietly. We look at the whole ecosystem, not just the piece that's squeaking.
User Experience
How prospects and customers actually experience your brand, from first click to final delivery. Where they hesitate, drop off, or get confused.
Marketing & Positioning
Whether your message is landing with the right audience, and whether your channels are earning their spend.
Digital Ecosystem
Website, tools, and systems audit — what's outdated, disconnected, or quietly leaking leads and data.
Lead Generation
Where leads come from today, what it costs to get one, and where the pipeline is thinner than it should be.
Operations & Process
The internal workflows nobody's had time to fix — handoffs, bottlenecks, manual work that should be automated.
Financial Clarity
Whether pricing, margins, and package structure are actually built to hit your growth targets, not just cover costs.
Your Free Preview
See What This Is Costing You
Answer four quick questions for an instant estimate — then get your full Operations Blueprint and pick a time to talk, right here.
Here's Our Promise
We'll Tell You Straight — Either Way
If your free Operations Blueprint call doesn't show you at least one clear, specific place where you're losing time or money — we'll tell you that directly. No follow-up pitch, no hard sell. You keep the roadmap either way.
Who's Behind osNOVA Ops
Perspective, not paperwork.
Placeholder — replace with your real story before this goes to serious traffic.
osNOVA Ops was built on a simple idea: most contracting businesses aren't struggling because they're bad at the trade — they're busy, and busy hides the gaps. [Your Name] built this process to find those gaps fast, without the jargon or the multi-month audit cycle bigger consulting shops run.
What This Process Finds
The Numbers, Not Just the Story
Illustrative examples based on the kinds of gaps this process typically surfaces — not verified client results. Real case studies will replace these as they come in.
Service Business — ~$800K/year
40%+ of leads went cold before a callback happened.
The Gap
Leads were coming in steadily, but follow-up was slow and inconsistent.
The Fix
Rebuilt the intake-to-first-contact workflow and added automated follow-up.
The Kind of Result This Points To
Faster response times typically convert meaningfully more of that same lead volume — without spending another dollar on ads.
E-commerce Brand — ~$1.2M/year
One unnoticed checkout drop-off had been costing conversions for over a year.
The Gap
A silent friction point nobody had measured.
The Fix
Streamlined checkout, clarified shipping messaging.
The Kind of Result This Points To
Fixing a single friction point at that traffic volume can meaningfully move recovered revenue — often paying for the engagement many times over.
B2B Consultancy — ~$400K/year
Hours per week lost to a fully manual proposal process.
The Gap
No templating, no automation, slowing deal velocity.
The Fix
Templated and semi-automated the proposal workflow.
The Kind of Result This Points To
Hours back per week, and faster time-to-close on active deals.
Pricing
How We Work Together
Tier 1
Operations Blueprint
Free
A 20-minute diagnostic call plus a written summary of what we find across your ecosystem.
Book Your Free BlueprintTier 2
Full Ecosystem Audit
Starting at $2,500 flat fee — placeholder
A deep-dive audit across all six pillars, delivered as a prioritized action roadmap you can implement yourself or hand to us.
Get StartedTier 3
Install & Implementation
15–20% of year-one value unlocked — placeholder
We don't just hand you the roadmap — we build and install the fixes alongside your team, tied to the results we project.
Talk to UsFinal pricing depends on business size and scope — confirmed on your Blueprint call.