Staffing, hours and boundaries for your busiest stretch of the year
Every year the busy season sneaks up the same way. The phone doesn't stop, you say yes to every "can you squeeze me in," and by the end of it you're answering texts at midnight and running on fumes. Your team is tired, mistakes creep in, and January feels like a hangover.
In this free 60-minute workshop we'll map your busiest weeks on paper. You'll work out what your own hours are worth, sort every task into keep, hand off, delay or drop, set a weekly hour cap, and write the exact messages you'll send when someone asks for more than you have.
Keep your camera off and a pen and paper handy; everyone who registers gets the recording and the worksheet.
Owners of salons, cleaning companies, trades shops, med spas and other service businesses who end every December exhausted.
Make your small service business run without you by rebuilding core systems in phases: pricing, scheduling, cash flow, team and SOPs. Here's the roadmap.
Read the articleHiring and keeping good people gets predictable with a repeatable system: recruit for attitude, ramp new hires on a 30-60-90 plan, and give them a path.
Read the articleImprove your team's performance by turning your best person's habits into a shared playbook, a simple scoreboard, and a short weekly coaching rhythm.
Read the articleYes. Everyone who registers gets the recording and the worksheet afterward, so sign up even if you can't make it live.
No. Join from your truck, your office or your kitchen table; camera and mic are optional the whole time.
Nothing. The workshop, the recording and the worksheet are free.
It runs on Google Meet. The link arrives by email as soon as you register, with a reminder the day before and an hour before.
Proven Strategies for Testing Your Idea, Finding Your Customer and Setting Your Price
Friday, October 16, 2026 · 12:00 pm–1:00 pm ET · Online · Free
Test your idea with real people, find your first customer and set a first price you can stand behind. A free, hands-on hour for new owners.
Save my seatAn Owner's Guide to Knowing What Your Customers Really Want
Wednesday, October 21, 2026 · 12:00 pm–1:00 pm ET · Online · Free
Learn what your customers really want from their own words and habits. Simple customer research for busy owners, no surveys required.
Save my seatHow to Find Yours and What to Fix First
Wednesday, October 28, 2026 · 12:00 pm–1:00 pm ET · Online · Free
Regulars not rebooking? Leads not turning into jobs? Learn nine common reasons bookings slow down and how to pick what to fix first.
Save my seatEvery workshop teaches the same work we run for clients, so you can do it yourself or hand it to us.