These are working sessions rather than webinars, and you leave with something you can use on Monday.
Proven Strategies for Testing Your Idea, Finding Your Customer and Setting Your Price
Friday, October 16, 2026 · 12:00 pm–1:00 pm ET · Online · Free
Test your idea with real people, find your first customer and set a first price you can stand behind. A free, hands-on hour for new owners.
Save my seatAn Owner's Guide to Knowing What Your Customers Really Want
Wednesday, October 21, 2026 · 12:00 pm–1:00 pm ET · Online · Free
Learn what your customers really want from their own words and habits. Simple customer research for busy owners, no surveys required.
Save my seatHow to Find Yours and What to Fix First
Wednesday, October 28, 2026 · 12:00 pm–1:00 pm ET · Online · Free
Regulars not rebooking? Leads not turning into jobs? Learn nine common reasons bookings slow down and how to pick what to fix first.
Save my seatSimple Tools and Dashboards That Give You Your Week Back
Friday, October 30, 2026 · 12:00 pm–1:00 pm ET · Online · Free
Practical AI for small business busywork: replies, notes, schedules and a simple weekly numbers dashboard you build live and keep.
Save my seatGift cards, packages and prepaid visits that bring people back
Wednesday, November 4, 2026 · 12:00 pm–1:00 pm ET · Online · Free
Free 60-minute build-along: create one gift card, package or prepaid offer that brings cash in now and customers back in January.
Save my seatStaffing, hours and boundaries for your busiest stretch of the year
Thursday, November 5, 2026 · 12:00 pm–1:00 pm ET · Online · Free
Free 60-minute workshop: map your busiest weeks, hand off what you can, and set hours you'll keep. Recording for everyone who registers.
Save my seatHow trades pros earn the follow-up call without a single pushy phone call
Friday, November 6, 2026 · 12:00 pm–1:00 pm ET · Online · Free
Your tech fixed it, but will the customer call you next time? Build the 8 leave-behinds that win the next HVAC job. Free, 60 min, live.
Save my seatTaking your hours back from admin
Monday, November 9, 2026 · 12:00 pm–1:00 pm ET · Online · Free
Find the admin hours hiding in your week, put a dollar number on them and leave with a plan to take them back. Free, live, 60 minutes.
Save my seatFind where you're losing customers, and keep them for life
Wednesday, November 11, 2026 · 12:00 pm–1:00 pm ET · Online · Free
A free 60-minute workshop: see what lost customers are really costing you, and leave with one fix to make today.
Save my seatSpot underpriced work and fix it
Thursday, November 12, 2026 · 12:00 pm–1:00 pm ET · Online · Free
Busy every day but the bank doesn't show it? Find the jobs you're quietly losing money on. Free live Numbers Lab, 60 min.
Save my seatHow Customers Really Find You, Online and Off
Friday, November 13, 2026 · 12:00 pm–1:00 pm ET · Online · Free
Map every way customers find, book and use you, online and off, on one sheet of paper. A free, hands-on workshop for service owners.
Save my seatHow to Find and Fix the Behind-the-Scenes Mistakes That Cost You Jobs
Tuesday, November 17, 2026 · 12:00 pm–1:00 pm ET · Online · Free
Mix-ups and crews who don't show up cost more jobs than missed calls do. Watch one job get mapped and fixed live, then build your one-page control board.
Save my seatAnd How to Show Up in Every One
Wednesday, November 18, 2026 · 12:00 pm–1:00 pm ET · Online · Free
Before anyone hires you, they check six places. Learn what they are and how to show up well in each one, online and off. Free, 60 minutes.
Save my seatWhat to say and when, as costs keep climbing
Thursday, November 19, 2026 · 12:00 pm–1:00 pm ET · Online · Free
Find out how many customers you could lose and still earn more after a price raise, plus the exact words to announce it. Free, 60 min.
Save my seatAgreements, partners and paperwork worth getting right
Friday, November 20, 2026 · 12:00 pm–1:00 pm ET · Online · Free
Handshake deals feel fine until a job changes or a payment runs late. Build a plain-language checklist for customer agreements and partnerships, live. Free, 60 min.
Save my seatThe 8 moments that make customers choose you
Monday, November 23, 2026 · 12:00 pm–1:00 pm ET · Online · Free
Losing quotes to a lower bid or to silence? Learn the 8 moments that make customers choose you. Free live workshop, 60 min.
Save my seatFrom shoebox of receipts to a simple weekly system
Wednesday, November 25, 2026 · 12:00 pm–1:00 pm ET · Online · Free
Build a 20-minute weekly money routine live, with simple categories and a sheet you keep. Free, 60 minutes, no accounting background needed.
Save my seatA weekly routine you can keep up when you're slammed
Monday, November 30, 2026 · 12:00 pm–1:00 pm ET · Online · Free
Set up a 1-hour weekly marketing routine you can keep even in your busiest season, so slow months stop catching you off guard. Free, live.
Save my seatFill the slowest month of the year before it starts
Wednesday, December 2, 2026 · 12:00 pm–1:00 pm ET · Online · Free
Free 60-minute deep dive: use December's busy visits to fill January before it starts, with scripts and a simple plan. Recording included.
Save my seatWhen and how to ask happy holiday customers so they actually do it
Thursday, December 3, 2026 · 12:00 pm–1:00 pm ET · Online · Free
Happy customers, too few reviews? Build a no-beg review request in one free hour and send it to 10 customers before you log off.
Save my seatCut the app clutter and stop fighting your software
Friday, December 4, 2026 · 12:00 pm–1:00 pm ET · Online · Free
Too many apps, logins and copy-paste? Audit your software live and cut it down to the 5 tools you actually need. Free, one hour.
Save my seatTeam communication that doesn't fall apart
Monday, December 7, 2026 · 12:00 pm–1:00 pm ET · Online · Free
Build a 15-minute weekly huddle and a job notes template live, so details stop getting lost between you and your team. Free, 60 min.
Save my seatFill the calendar when demand drops
Wednesday, December 9, 2026 · 12:00 pm–1:00 pm ET · Online · Free
Your slowest month doesn't have to mean a sale. Learn how to fill it with the customers you already have. Free, live, 60 minutes.
Save my seatTraining, checklists and systems that make every new hire useful by day three
Thursday, December 10, 2026 · 12:00 pm–1:00 pm ET · Online · Free
Staff keep quitting and you keep retraining. Learn how to make every new hire useful by day three. Free, live, 60 minutes.
Save my seatScorecards, trial days and a first week that sticks
Friday, December 11, 2026 · 12:00 pm–1:00 pm ET · Online · Free
Need help but scared to hire wrong? Build a job scorecard, paid trial shift and first-week plan in one free hour.
Save my seatWhen costs grow as fast as revenue
Monday, December 14, 2026 · 12:00 pm–1:00 pm ET · Online · Free
Sales up, bank account flat? Find the jobs quietly costing you money, live, in one free hour with a simple cost vs growth calculator.
Save my seatWhat made money, what lost it, and what to drop in the new year
Wednesday, December 16, 2026 · 12:00 pm–1:00 pm ET · Online · Free
Free 60-minute numbers lab: find which services made you money this year, which didn't, and what to drop. Recording for all who register.
Save my seatWhat to have in place before it holds you up
Thursday, December 17, 2026 · 12:00 pm–1:00 pm ET · Online · Free
Find out which insurance and licenses apply to your business before a customer asks for proof. Free 60-minute session with a checklist you keep.
Save my seatInventory for product businesses: order right, waste less
Friday, December 18, 2026 · 12:00 pm–1:00 pm ET · Online · Free
Every box nobody buys is cash you can't spend. Find out how much is on your shelves and when to reorder. Free, 60 min, live online.
Save my seatThese are being scheduled now. Each one is an hour, online and free, and teaches one chapter you can put to work the same week. Tap I'm interested on the ones you want most and we'll schedule those first.
How One-Time Customers Become Customers for Life
Map what happens after the job and build the small habits that turn one-time customers into regulars for years. Free, 60 min, bring paper.
A Simple Calendar for Bringing Customers Back All Year
Build a 12-month customer contact calendar live: seasonal reminders, check-ins, off-season offers and review asks. Leave with it filled in.
Why You Can't See What Your Customers See, and How to Fix It
Walk an example business as its customer, from the first call to the invoice, and learn to spot what you've stopped seeing in your own.
How to Get Your Business Out of Your Head and into Good Hands
Sort what you do into keep, hand off or drop, write your first how-we-do-it page, and learn to delegate so tasks stay handed off.
How Salons and Med Spas Turn Nervous First-Timers into Regulars
For salons, barbershops and med spas: make first-timers feel at ease, rebook them before they leave and keep them coming back. Free, 60 min.
How HVAC Pros Earn a Customer for Life
For HVAC, plumbing and electrical pros: turn the emergency call into a customer for life with folders, stickers, plans and check-ins. Free, 60 min.
One short note when a new workshop is scheduled. Unsubscribe any time.
Every session is recorded and posted here afterward. If you'd rather start now, the Customer Blueprint walks you through the same exercise on your own.
Every workshop teaches the work we run for clients, so you can do it yourself or hand it to us.