When and how to ask happy holiday customers so they actually do it
You did great work all season, and customers thanked you, hugged you and told you they'd tell their friends, yet when you checked your Google profile the number had barely moved.
Meanwhile someone in your town is searching right now, comparing you to a shop with 300 reviews, and picking them.
In this free 60-minute build-along, osNOVA walks you through a simple review system you can run from your phone: when to ask, the exact words to send, how to make it a one-tap job for the customer, and how to reply so new people trust you. You'll leave with your request text written, your review link saved, and your first 10 asks sent.
For salons, trades, cleaners, auto shops and any service business. Free, cameras off, recording for everyone who registers.
Owners of salons, cleaning companies, trades, auto shops and other service businesses with happy customers and too few reviews to show for it.
Local SEO for small service businesses: earn a spot in Google's map pack without a costly agency, using a simple Google Business Profile checklist.
Read the articleGet more 5-star Google reviews for your small business with a simple ask your team can make after every visit, plus request scripts that never feel pushy.
Read the articleGet more referrals from happy clients with natural, non-awkward scripts and a simple reward program that turns each great visit into your next few clients.
Read the articleYes. Everyone who registers gets the recording and the worksheet afterward, so sign up even if you can't make it live.
No. Join from your truck, your office or your kitchen table; camera and mic are optional the whole time.
Nothing. The workshop, the recording and the worksheet are free.
It runs on Google Meet. The link arrives by email as soon as you register, with a reminder the day before and an hour before.
Proven Strategies for Testing Your Idea, Finding Your Customer and Setting Your Price
Friday, October 16, 2026 · 12:00 pm–1:00 pm ET · Online · Free
Test your idea with real people, find your first customer and set a first price you can stand behind. A free, hands-on hour for new owners.
Save my seatAn Owner's Guide to Knowing What Your Customers Really Want
Wednesday, October 21, 2026 · 12:00 pm–1:00 pm ET · Online · Free
Learn what your customers really want from their own words and habits. Simple customer research for busy owners, no surveys required.
Save my seatHow to Find Yours and What to Fix First
Wednesday, October 28, 2026 · 12:00 pm–1:00 pm ET · Online · Free
Regulars not rebooking? Leads not turning into jobs? Learn nine common reasons bookings slow down and how to pick what to fix first.
Save my seatEvery workshop teaches the same work we run for clients, so you can do it yourself or hand it to us.