Scorecards, trial days and a first week that sticks
You're doing the work, the quotes, the scheduling, the invoices and the callbacks, and you know you need help. What stops you is the question nobody answers: what if you hire the wrong person, spend weeks training them, and end up right back where you started, only out the money?
In this free 60-minute build-along, osNOVA walks you through the simple pieces that make a first hire stick: a one-page job scorecard, a paid trial shift that shows you how someone really works, and a first-week checklist so your new person isn't guessing. You'll leave with all three drafted.
For trades, salons, cleaning companies, wellness studios and small offices. Free, cameras off, recording for everyone who registers.
Solo owners and owner-plus-family operations (trades, salons, cleaning, wellness, offices) who know they need help but are scared to get the first hire wrong.
Make your small service business run without you by rebuilding core systems in phases: pricing, scheduling, cash flow, team and SOPs. Here's the roadmap.
Read the articleHiring and keeping good people gets predictable with a repeatable system: recruit for attitude, ramp new hires on a 30-60-90 plan, and give them a path.
Read the articleImprove your team's performance by turning your best person's habits into a shared playbook, a simple scoreboard, and a short weekly coaching rhythm.
Read the articleYes. Everyone who registers gets the recording and the worksheet afterward, so sign up even if you can't make it live.
No. Join from your truck, your office or your kitchen table; camera and mic are optional the whole time.
Nothing. The workshop, the recording and the worksheet are free.
It runs on Google Meet. The link arrives by email as soon as you register, with a reminder the day before and an hour before.
Proven Strategies for Testing Your Idea, Finding Your Customer and Setting Your Price
Friday, October 16, 2026 · 12:00 pm–1:00 pm ET · Online · Free
Test your idea with real people, find your first customer and set a first price you can stand behind. A free, hands-on hour for new owners.
Save my seatAn Owner's Guide to Knowing What Your Customers Really Want
Wednesday, October 21, 2026 · 12:00 pm–1:00 pm ET · Online · Free
Learn what your customers really want from their own words and habits. Simple customer research for busy owners, no surveys required.
Save my seatHow to Find Yours and What to Fix First
Wednesday, October 28, 2026 · 12:00 pm–1:00 pm ET · Online · Free
Regulars not rebooking? Leads not turning into jobs? Learn nine common reasons bookings slow down and how to pick what to fix first.
Save my seatEvery workshop teaches the same work we run for clients, so you can do it yourself or hand it to us.